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Commercial Process Consulting

Someone always remembers
to sell. Who remembers
to collect?

Most Argentine SMEs that sell on credit don't have a collections process — they have someone who calls when they remember. We implement accounts receivable management systems for companies of 5 to 50 employees.

Risk Categories
We define client segments by payment behavior and credit risk for structured follow-up.
Automated Cadence
Contact schedules for each stage of delinquency, integrated into the tools you already use.
Communication Templates
Escalated messaging from a friendly reminder to a formal notice — structured and consistent.

Credit sales without a system create silent cash flow problems

Imagine a distribution company with 12 employees. They sell to 80 clients on 30, 60, and 90-day terms. The owner knows which clients are slow payers — in her head. When things get busy, collections calls get pushed back. Some invoices go 120 days overdue before anyone notices.

This isn't negligence. It's the absence of a process. Without defined categories, contact schedules, and communication templates, collections becomes reactive instead of systematic.

No formal risk classification for credit clients
No defined contact cadence per delinquency stage
No consistent communication templates
No alerts in existing systems to trigger action
SME owner reviewing overdue invoices at desk

A structured system, not another person to call

We design and implement accounts receivable management systems tailored to companies of 5 to 50 employees — working with the tools you already have.

Client Risk Classification

We define categories based on payment history, credit volume, and relationship age. Each category triggers a specific follow-up protocol — not a generic reminder.

Contact Cadence Design

For each delinquency stage — 7 days, 30 days, 60 days, 90+ days — we define who contacts the client, when, through which channel, and with what message.

Communication Templates

From a polite payment reminder to a formal notice of debt — we create a complete set of escalated templates that maintain your brand voice while protecting your interests.

System Alert Configuration

We configure alerts and task triggers in the software your team already uses — ERP, CRM, or spreadsheets — so nothing falls through the cracks.

What We Are Not

We are a commercial process consulting firm. We do not contact debtors on your behalf, we do not operate as a collections agency, and we do not provide legal advice.

Process Design System Setup Template Creation
Process consulting session with flowchart on whiteboard

Built for companies of 5 to 50 employees that sell on credit

You don't need a finance department to have a professional collections process. You need a well-designed system that your existing team can follow consistently — without depending on anyone's memory.

01

You sell on credit terms

30, 60, or 90-day invoices are a regular part of your business model.

02

Collections is informal

Someone calls when they remember, but there's no defined process or schedule.

03

You already have tools

You use an ERP, CRM, or spreadsheets — we work with what you have, not against it.

Small business team in a collaborative meeting discussing operations

How the system works in practice

A well-designed receivables process has four interconnected components. Each one builds on the previous.

Low Risk

Tier A Clients

Consistent payers, long relationship. Light-touch reminders only. Automated pre-due notices.

Medium Risk

Tier B Clients

Occasional delays. Structured follow-up cadence with defined escalation triggers.

High Risk

Tier C Clients

Frequent delays or large outstanding balances. Intensive contact cadence and formal documentation.

System Integration

All tiers feed into your existing tools. Alerts, tasks, and logs — no new software required.

Ready to talk about your process?

Reach out through whichever channel works best for you. We're based in Río Cuarto, Córdoba and work with companies throughout Argentina.

Call Us

+54 358 600-4181

Monday to Friday, business hours

Email Us

info@finmadoz.com

We respond within one business day

Our Office

Hipólito Irigoyen 918
Centro, X5800
Río Cuarto, Córdoba